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Privacy policy

The purpose of this policy is to inform website visitors about the protection of their privacy in the KAIKOCARE.COM online store.

We are sure that as a user of the KAIKOCARE.COM website you want to know how we protect your privacy:

  • ● by providing anonymous visiting of our website. You can navigate the KAIKOCRE.COM website anonymously. To improve our online presence, we only process statistics and not data that could be linked to you if you did not give us your consent;
  • ● If we collect, process or use your personal data on the website, we clearly publish this on the website. Without your explicit consent we will not automatically collect, process or use your data related to your visit to the website;
  • ● with safety measures that fit the latest technical standards.

What information about the visit you want to entrust to us is entirely up to you.

The company KAIAN d.o.o. handles your provided personal data in accordance with its legal obligations.

Manager information – KAIAN:
Name: KAIAN d.o.o.
Address: Volfova ulica 16 Srednje Jarše
ZIP code and city: SI-1230 Domžale, Slovenia
Registration number: 5699142000
Website: www.kaikocare.com
e-mail: info@kaikocare.com

KAIAN may process personal data obtained from you, especially when:

  • ● you use our website,
  • ● you use our services,
  • ● you contact us,
  • ● you purchase from our online store

KAIAN is only collecting voluntary data from its website visitors and does not request data from users that would be a condition for purchasing or visiting its website.

All personal data is carefully protected by KAIAN. The premises where personal data is located, as well as the hardware and the software on which the personal data is stored, are protected by organizational and/or technical measures that prevent unauthorized persons from accessing personal data.

Access to the data processing network is protected from the outside world by a firewall system. The applications used by KAIAN are protected by personal usernames and passwords. Authorization is regulated and only given to employees who need to be authorized in order to perform their work and tasks.

KAIAN guarantees that it will protect the received personal data of individuals from unauthorized disclosure and transfer to unauthorized third parties, in accordance with the applicable regulations governing the protection of personal data.

Your responsible handling of personal data ensures better privacy protection.

Pay attention to the following when you make a purchase in our online store:

  • ● Ensure that your e-mail inbox stays secure,
  • ● Ensure that your computer and other devices are properly protected from viruses and malware with appropriate software and anti-virus programs.

Processing of your personal data when you shop in our online store

Operator handling your personal data is: KAIAN d.o.o., Volfova ulica 16, Srednje Jarše, 1230 Domžale, Slovenia.

The purpose or multiple purposes for which personal data is processed: We only process your personal data in order to deliver the products you bought in the online store to your address.

We process personal data on the basis of your explicit consent.

The personal data we process are: name and surname, residential address, delivery address, phone number and e-mail address.

We will not share your personal information with anyone else. Only contractual processors of personal data of the company KAIAN may come into contact with your data. To be specific these could be providers of web hosting services, webmasters, the owner of the online store on whose platform KAIAN operates its online store and the delivery courier.

We will only process your personal data as long as necessary to achieve the purpose for which it was collected. After this period, KAIAN will permanently delete them in accordance with the legislation governing the protection of personal data.

An individual has the following rights in relation to the processing of his personal data:

  • ● the right to inspect and rectify,
  • ● the right to block,
  • ● the right of deletion or restriction of the processing of your personal data,
  • ● the right to object to the processing of your personal data.

The easiest way to exercise all your rights is to send us your request to:

  • ● INFO@KAIKOCARE.COM.

We will respond to your request as soon as possible, certainly not later than allowed. If you think that our processing of personal data violates the general regulation on personal data protection or national legislation in the field of personal data protection, you can submit your complaint to the supervisory body in the field of personal data protection – Slovenian Information Commissioner.

You can read more about the rules of using the online service in the general terms and conditions of the KAIKOCARE.COM online store.

 

Processing of your personal data from electronic contact forms

Operator handling your personal data is: KAIAN d.o.o., Volfova ulica 16, Srednje Jarše, 1230 Domžale, Slovenia.

Purpose or multiple purposes for which personal data is processed:

We only process your personal data so we can communicate with you and provide you with answers to your questions and requests.

We process personal data on the basis of your explicit consent.

The personal data we process are: name and surname, e-mail address, sent message.

We will not share your personal information with anyone else. Only contractual processors of personal data KAIAN may come into contact with your data. Only e-mail provider in this case.

We will only process your personal data as long as necessary to achieve the purpose for which it was collected. To be exact, we will keep your personal data for another 12 months after receiving your message. After this period, KAIAN will permanently delete them.

An individual has the following rights in relation to the processing of his personal data:

  • ● the right to inspect and rectify,
  • ● the right to block,
  • ● the right of deletion or restriction of the processing of your personal data,
  • ● the right to object to the processing of your personal data.

The easiest way to exercise all your rights is to send us your request at:

  • ● INFO@KAIKOCARE.COM.

We will respond to your request as soon as possible, certainly not later than allowed. If you believe that our processing of personal data violates the general regulation on personal data protection or national legislation in the field of personal data protection, you can submit your complaint to the supervisory body in the field of personal data protection – Slovenian Information Commissioner.

Processing of personal data from your electronic news (e-newsletter) subscription

Operator handling your personal data is: KAIAN d.o.o., Volfova ulica 16, Srednje Jarše, 1230 Domžale, Slovenia.

Purpose or purposes for which personal data is processed: We only process your personal data so we can provide you with information about various important events and various offers, news, examples of good practice, educational content, new products and various tips, recommendations and invitations to participate in various prize games, etc.

We process personal data on the basis of your explicit consent.

The personal data we process are: name and surname and e-mail address. We will not share your personal information with anyone else. Only contractual processors of personal data of the company KAIAN may come into contact with your data. In this specific case only the provider of web hosting services and tools for sending e-news. We will only process your personal data as long as necessary to achieve the purpose for which it was collected or until revocation. After this period, KAIAN will permanently delete them in accordance with the legislation governing the protection of personal rights.

An individual has the following rights in relation to the processing of his personal data:

  • ● the right to inspect and rectify,
  • ● the right to block,
  • ● the right of deletion or restriction of the processing of your personal data,
  • ● the right to object to the processing of your personal data.

The easiest way to exercise all your rights is to send us your request to:

  • ● INFO@KAIKOCARE.COM.

We will respond to your request as soon as possible, certainly not later than allowed.

Your personal data will not be passed on to any third parties except Financial Administration of the Republic of Slovenia, should we be required to do so by law.

 

Cookies

Processing of personal data automatically collected by the website analytics

The cookies that are used by most local or global websites enable quick, friendly and easy cooperation between you and the website, and provide you with a friendly user experience when you consent to their use. Some cookies help with sampling and segmenting visitors and thus provide content that is closest to the interests and preferences of individual user.

Cookies are tiny files that are sent to the user’s browser by the server while they browse the website. Received cookies are then stored on a device (computer, tablet computer, smartphone) with which we browse the website.

1. Cookies on the website and online store operated by KAIAN d.o.o.

The cookies we use do not contain data that can personally identify you, e.g. name, phone number, e-mail and post address, bank connection or credit card details.

The data generated by the cookie about your use of this website (including your IP address) is handled and stored by company Automattic Ltd on their servers in the EU.

2. Woocommerce.com platform privacy policy

The online store and website of the company KAIAN are hosted on the WooCommerce.com

Platform, which is owned by the company Automattic Ltd. You can read more about the general privacy policy of the WooCommerce.com/privacy platform at this link: https://docs.woocommerce.com/document/marketplace-privacy/

The policy of using cookies can be found at this link: https://docs.woocommerce.com/document/marketplace-privacy/

3. Cookies used on this website 

COOKIE: view_cookie_policy
PURPOSE: The cookie is set to “Yes” when the user sees and agrees to the Cookie law information banner.
DURATION: 1 year

 

COOKIE: wordpress_*
PURPOSE: Cookie for logged in user.
DURATION: Browser session duration.

 

COOKIE: woocommerce_cart_hash
PURPOSE: The cookie stores an encrypted string that represents the contents of the WoCommerce shopping cart.
DURATION: Browser session duration.

COOKIE: woocommerce_items_in_cart
PURPOSE: The cookie records if items are present in the WooCommerce shopping cart.
DURATION: Browser session duration.

 

COOKIE: woocommerce_recently_viewed
PURPOSE: The cookie stores a field with up to 15 last viewed items.
DURATION: Browser session duration.

 

COOKIE: wp_woocommerce_session_*
PURPOSE: The cookie stores a unique identifier for the customer and serves to search the shopping cart among customer data.
DURATION: 1 day

 

COOKIE: _fbp
PURPOSE: This cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.
DURATION: 2 months

 

COOKIE: _ga
PURPOSE: It registers a unique ID that is used to generate statistics about how a visitor uses the site. Source: Google Analytics
DURATION: 2 years

 

COOKIE: _gid
PURPOSE: It registers a unique ID that is used to generate statistics about how a visitor uses the site. Source: Google Analytics
DURATION: 1 day

 

COOKIE: _gat
PURPOSE: The cookie serves for inhibition of claims. Source: Google Analytics
DURATION: 1 day

 

COOKIE: _utma
PURPOSE: The cookie serves to differentiate users and sessions. Source: Google Analytics
DURATION: 2 years

 

COOKIE: _utmt
PURPOSE: The cookie serves for inhibition of claims. Source: Google Analytics
DURATION: 10 minutes

 

COOKIE: _utmb
PURPOSE: The cookie is used to specify new sessions / visits. Source: Google Analytics.
DURATION: 30 minutes

 

COOKIE: _utmc
PURPOSE: The cookie is used to specify new sessions / visits. Source: Google Analytics.
DURATION: Browser session duration.

 

COOKIE: _utmz
PURPOSE: The cookie stores the source of the campaign traffic and serves to determine the arrival on the website. Source: Google Analytics.
DURATION: 6 months

 

COOKIE: _utmv
PURPOSE: The cookie stores custom user variables. Source: Google Analytics
DURATION: 2 years

 

COOKIE: sb
PURPOSE: Facebook plug-in operation.
DURATION: 2 years

 

COOKIE: fr
PURPOSE: Facebook plug-in operation.
DURATION: 3 months

 

COOKIE: xs
PURPOSE: Facebook plug-in operation.
DURATION: 3 months

 

COOKIE: c_user
PURPOSE: Facebook plug-in operation.
DURATION: 3 months

 

COOKIE: presence
PURPOSE: Facebook plug-in operation.
DURATION: Browser session duration.

 

COOKIE: pl
PURPOSE: Facebook plug-in operation.
DURATION: 1 month

 

COOKIE: wd
PURPOSE: Facebook plug-in operation.
DURATION: 1 week

 

COOKIE: datr
PURPOSE: Facebook plug-in operation.
DURATION: 3 months

 

COOKIE: m_pixel_ratio
PURPOSE: Facebook plug-in operation.
DURATION: Browser session duration.

 

COOKIE: dpr
PURPOSE: Facebook plug-in operation.
DURATION: 1 week

 

COOKIE: atc
PURPOSE: Facebook plug-in operation.
DURATION: Browser session duration.

 

Legality of processing your personal data

Personal data and the purposes of personal data processing that KAIAN is allowed to process are always obtained only from individuals who gave prior consent regarding personal data processing.

Categories of individuals whose personal data is being processed

KAIAN processes personal data of:

  • ● its employees;
  • ● individuals whose personal data are processed by KAIAN on the basis of another legal basis.

Who is processing your personal data

Your personal data is processed by:

  • ● KAIAN employees who need to process personal data due to the nature of their tasks,
  • ● competent governmental authorities and holders of public authority when exercising legal powers,
  • ● contractual processors hired by KAIAN who meet the requirements of KAIAN regarding the processing of personal data of individuals and with whom KAIAN has signed an appropriate contract on the processing of personal data of individuals and ensure the same standard of personal data protection as if the processing were performed by KAIAN itself,
  • ● potential third parties, but only if you have been explicitly informed about it before providing us with your personal data,
  • ● other persons when they have a legal basis for the acquisition and processing of personal data.

Receiving electronic notifications

Using the electronic form on the kaikocare.com website, you can subscribe to receive electronic notifications in which we will provide you with information on various important events and various offers, news, examples of good practice, educational content, new products and various tips, recommendations and invitations to participate in various prize games, etc.

If you no longer wish to receive electronic news to your e-mail address, you can easily unsubscribe:

  • ● by clicking on the unsubscribe button that you can find in every e-mail we have sent you,
  • ● by sending a message to our e-mail: INFO@KAIKOCARE.COM

Social media

Participation and posting on social media is completely voluntary.

We kindly ask you to maintain a friendly and respectful way of communication when dealing with other social media users.

You are kindly invited to follow KAiKOCARE on social media!

KAIAN has an online presence on the following social media:

Facebook:

https://www.facebook.com/KAiKOcare

Instagram:

https://www.instagram.com/kaikocare/

Storage period of personal data

We keep your personal data as long as necessary to achieve the purpose of their processing or until the revocation of consent to the processing of personal data for individual or for all purposes of the processing.

After the storage period runs out, your personal data is deleted or anonymized, while documentation is destroyed in such a way that it is no longer possible to identify its contents or use it.

Providing accurate, complete and timely data

KAIAN strives to ensure the completeness, adequacy, accuracy and timeliness of personal data of individuals. Complete, accurate, relevant and timely data may only be used for the intended purposes stated above for each individual processing.

Any other form of processing is not permitted unless you have given us your consent.

In case your personal information changes, we kindly ask you to send updates to:

  • ● INFO@KAIKOCARE.COM.

Rights of individuals related to personal data

Your rights regarding personal data:

  • ● the right of access.
  • ● the right to supplement, correct, block, delete, and limit processing.
  • ● the right to revoke the personal consent given for the processing of personal data without affecting the legality of the data processing carried out on the basis of the consent until its revocation.

You can exercise the above rights by requesting access, supplementation, correction, blocking, limiting, or deletion of personal data which is being processed in relation to you, by sending a written request to the following address: KAIAN d.o.o., Volfova ulica 16, Srednje Jarše, 1230 Domžale, Slovenia or e-mail address INFO@KAIKOCARE.COM. In the same way, you can also permanently or temporarily, in entirety or in part, revoke the given consents for the processing of personal data in case you have given them.

Revoking consent shall not affect the legality of the processing carried out on the basis of the consent until its revocation.

Right to complaint

At KAIAN d.o.o., we will do our best to ensure that your personal data is carefully processed and protected with adequate technological and organizational means to protect the transfer and storage of personal and other confidential data.

Regardless of the statement above, we would like to remind you that you have the right to file a complaint with the Information Commissioner of the Republic of Slovenia if you believe that personal data is stored or otherwise processed contrary to applicable regulations governing the protection of personal data.

Privacy policy changes

KAIAN reserves the right to occasionally update the Privacy Policy in accordance with changes of services, based on user feedback and changed regulations. If a change occurs, the date of the last update will be stated at the end of the Privacy Policy.

In the event of significant changes or changes in the manner in which KAIAN uses personal data, it will notify users before the changes are implemented on the website. The same applies for cases where consent is given to receive e-mail notifications.

KAIAN recommends that users regularly review this policy and find out how KAIAN protects their privacy.

Additional information

Feel free to contact us for additional information, regarding the processing of personal data and potential suggestions for improvements, at our e-mail address:

  • ● INFO@KAIKOCARE.COM.

This Privacy Policy applies until the cancellation or introduction of any changes.

Domžale, 3.3.2021